1. Who we are
SettleDown (“we”, “us”, “our”) operates the website and related services at settledown.in. We provide a marketplace where people can post and discover rental listings at no charge from SettleDown.
2. Information we collect
Depending on how you use SettleDown, we may collect:
- Account details — name, email address, and password (stored in hashed form).
- Listing details — property information, photos, location, rent, and contact details you choose to publish.
- Messages and negotiations — content you send through in-app messaging or offer features.
- Usage and device data — IP address, browser type, operating system, device type, language, timezone, screen size, pages viewed, and similar technical data.
- Activity events — actions such as viewing a listing, opening contact options, messaging, favouriting, or switching list/map views, to improve safety and product quality.
- Approximate location — when you allow it or when derived from IP for India-focused search experiences.
3. How we use information
- To create and manage your account.
- To publish listings and enable tenants to contact publishers.
- To operate messaging, favourites, and negotiation features.
- To prevent abuse, fraud, spam, and fake or harmful activity.
- To understand product usage and improve SettleDown.
- To communicate service-related notices (for example OTP, account, or safety messages).
- To comply with applicable law and enforce our Terms.
4. Contact details on listings
If you publish a listing, contact details you provide (such as phone, WhatsApp, or email) may be shown to logged-in users so they can reach you directly. You are responsible for the accuracy of the contact information you share.
5. Sharing of information
We do not sell your personal information. We may share information with:
- Other users, when needed for the marketplace (for example listing content and publisher contact details you choose to display).
- Service providers that help us host the product, store files, send email, or operate infrastructure, under appropriate confidentiality obligations.
- Authorities, when required by law or to protect users, rights, safety, or the integrity of SettleDown.
6. Cookies and local storage
We use cookies/local storage for essential functions such as keeping you signed in, remembering preferences, and measuring product usage. You can control cookies through your browser settings, but some features may not work without them.
7. Data retention
We keep account, listing, message, and activity data for as long as needed to operate SettleDown, handle disputes, improve safety, and meet legal obligations. You may request account-related updates or deletion by contacting us, subject to legal and operational requirements.
8. Security
We use reasonable technical and organisational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children’s privacy
SettleDown is intended for adults seeking or offering rental housing. It is not directed at children under 18.
10. Your choices
- Update account or listing information from your account tools where available.
- Avoid publishing sensitive personal data you do not want publicly associated with a listing.
- Contact us to ask questions about this policy or your data.
11. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of SettleDown after changes means you accept the updated policy.
12. Contact
For privacy questions, contact us at contact@settledown.in.